Amazon Enforces New Workplace Hours Rule and Targets ‘Espresso Badging’

Amazon is now monitoring the hours company workers spend within the workplace. This transfer is meant to crack down on people who find themselves attempting to skirt the corporate’s return-to-office coverage, Enterprise Insider has realized.

A number of groups throughout Amazon, together with the retail and cloud computing models, had been informed in current months {that a} minimal of two hours per go to is required to depend as workplace attendance, based on a number of screenshots of inside Slack messages obtained by BI and other people accustomed to the matter. Some groups have been informed to remain not less than six hours per go to.

The objective is to ramp up scrutiny of “espresso badging,” a few of the Slack messages mentioned. Espresso badging refers to workers who badge in, get espresso, and go away the workplace shortly to fulfill their return-to-office mandate. Amazon began requiring workplace attendance for many company staffers thrice every week final yr, however it did not have a minimal hour obligation for every go to.

The transfer is the most recent level of rigidity in Amazon’s lengthy combat to convey workers again into the workplace. Since asserting its return-to-office plans early final yr, Amazon has confronted fierce pushback from workers, with roughly 30,000 individuals signing an inside petition opposing the coverage. Amazon later doubled down by forcing some workers to maneuver nearer to their groups and blocking promotions of people that did not comply. Amazon’s CEO Andy Jassy even warned non-compliant workers to depart the corporate.

In an e mail to BI, Amazon’s spokesperson Margaret Callahan mentioned the corporate has began to “communicate instantly” to workers who have not spent sufficient time within the workplace.

“Over a yr in the past we requested workers to start out coming into the workplace three or extra days per week as a result of we imagine it will yield the most effective long-term outcomes for our clients, enterprise, and tradition. And it has. The overwhelming majority of workers are within the workplace extra continuously, there’s extra power, connection, and collaboration, and we’re listening to that from workers and the companies that encompass our places of work,” Callahan mentioned.

“Now that it has been greater than a yr, we’re beginning to communicate instantly with workers who have not recurrently been spending significant quantities of time within the workplace to make sure they perceive the significance of spending high quality time with their colleagues.”

‘Like highschool college students’

Many Amazon workers shared their frustration over the brand new mandate, the Slack messages confirmed. They complained that it is an unreasonably stringent coverage that solely raises extra confusion.

One particular person questioned if badging in to eat lunch for 2 hours would depend as a piece day. Some questioned how precisely the hours are being tracked or if it is even authorized to take action. One other particular person wrote Amazon’s motivation for this wasn’t clear as the corporate by no means formally introduced it nor defined why it was doing it.

“It is all simply so not clear, it is maddening,” this particular person wrote in Slack.


Andy Jassy

Amazon CEO Andy Jassy

Mike Blake/Reuters



Others had been extra snarky, declaring that workers will ultimately determine a method to circumvent this rule. Some individuals warned that Amazon has fired individuals who did not adjust to the in-office work coverage. One particular person wrote that individuals will act like highschool college students “should you deal with workers like highschool college students.”

“Bear in mind once we had been measured on metrics that really mattered?” one of many individuals wrote in Slack.

Extra corporations are imposing RTO insurance policies

It isn’t simply Amazon that is coping with espresso badging.

A current survey by LinkedIn Information confirmed 19% of staff are nonetheless espresso badging. One other survey from final yr by videoconferencing firm Owl Labs confirmed that 58% of hybrid staff have coffee-badged.

Extra corporations now look like taking motion. A July survey by WFH Analysis discovered that managers are getting more durable on imposing return-to-office insurance policies. In February 2024, 23% of the respondents mentioned non-compliant workers confronted termination, up from 11% in 2022. About 17% of the respondents mentioned their employer did not punish the violators, an enormous drop from the 34% in 2022.

Even so, not less than one Amazon worker appears to have already discovered a method to circumvent the brand new attendance coverage.

This particular person wrote within the Slack channel that they had been in a position to badge in by one of many again rooms positioned of their native Complete Meals retailer (Complete Meals is an Amazon subsidiary). The door did not unlock, this particular person added, however the badge-in did register as an attendance on Amazon’s inside report.

“May I badge into this door 3 days per week and save myself from having to commute to the workplace?” the particular person wrote in Slack.

Do you’re employed at Amazon? Acquired a tip?

Contact the reporter, Eugene Kim, through the encrypted-messaging apps Sign or Telegram (+1-650-942-3061) or e mail ([email protected]). Attain out utilizing a nonwork machine. Try Enterprise Insider’s supply information for different tips about sharing data securely.

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